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”70%

Denial

Why Homeowners Choose Us

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Policy

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, “required”: true}, {“name”: “carrier”, “label”: “Insurance carrier”, “type”: “text”}, {“name”: “damage_cause”, “label”: “Cause of damage”, “type”: “select”, “options”: [“Hail”, “Wind”, “Tree/limb”, “Ice storm”, “Multiple/combination”, “Not sure”]}, {“name”: “deductible”, “label”: “Approximate deductible”, “type”: “select”, “options”: [“$500-$1,000”, “$1,000-$2,500”, “$2,500-$5,000”, “Percentage of home value”, “Not sure”]}]’ faqs=”My claim was denied. Is that final?|Almost never. About 70% of the denials we re-document and re-submit get partial or full reversal. Adjusters can miss damage. They can apply wrong wear-and-tear assumptions. They can leave out code-required items. We re-inspect, document, and request a re-inspection meeting with photographic evidence.
What’s a supplement and why do I need one?|A supplement is a formal request to add items to an approved claim that were missing from the original estimate – things like drip edge, ice & water shield, code-required ventilation upgrades, or overhead and profit. Almost every initial estimate is missing something. Supplements get those items covered.
Do I have to use the contractor my insurance company recommends?|No. Tennessee law gives you the right to choose your own contractor. Insurance-recommended contractors work for the insurance company – we work for you. The check goes through your hands either way.
Is there a deadline to file a storm claim?|Most Tennessee policies require claims to be filed within 1 year of the storm, but the sooner the better – damage gets harder to attribute to a specific storm as time passes. Some carriers have shorter windows. Call us; we’ll help you check.
What does this service cost me?|Nothing separately. This is bundled with the roof replacement when the claim is approved. If the claim is denied with no possible reversal, we don’t charge you for the documentation we did. You pay your deductible only – and only when the roof is replaced.
Are you licensed and insured?|Yes. We are a fully licensed Tennessee roofing contractor carrying general liability and worker’s compensation. We provide certificates on request before any work begins.
Do you offer financing?|Yes. We partner with multiple lenders to offer 0% intro and long-term financing on roof replacements, repairs, and metal systems. We can pre-qualify you in minutes with a soft credit pull.
How fast can you get someone on my roof?|Most inspections and repair quotes happen within 24-48 hours. Storm response windows are even tighter when conditions allow.
Why should I choose Nashville Roof over a national chain?|We live and work in Middle Tennessee. Our owners answer the phone, our crews are W-2 employees (not subs), and we honor every workmanship warranty in person. National chains pass you through call centers and use traveling sub-crews.”]