La Vergne, TN — Serving All of Middle Tennessee Mon–Sat 7:00am – 7:00pm
[email protected] 615-245-5752

Privacy Policy

Privacy Policy

Last updated: May 31, 2026

Nashville Roof LLC (“Nashville Roof”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit nashville-roof.com, request a roof inspection, complete a form, call us, text us, or otherwise interact with our roofing services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, phone number, email address, and property address when you request a roof inspection, free estimate, or call back.
  • Information about your roof and property (age, materials, suspected damage, insurance claim status).
  • Photos and documentation related to your roof or storm damage.
  • Records of phone calls, text messages, and email correspondence with our team.

We also automatically collect limited information when you visit our website, including IP address, browser type, device information, pages viewed, referring URL, and approximate location. We may use cookies, pixels, and similar technologies (including Google Analytics, Google Site Kit, and Meta Pixel) to understand how visitors use the site.

2. How We Use Your Information

We use your information to:

  • Schedule and perform roof inspections, repairs, and replacements.
  • Communicate with you by phone, email, or text about your inspection, estimate, project, or warranty.
  • Prepare written estimates, photo documentation, and contractor reports.
  • Provide roof damage documentation and contractor estimates that you may share with your insurance company.
  • Send service updates, scheduling confirmations, and post-project follow-up.
  • Improve our website, services, and customer experience.
  • Comply with applicable laws, contracts, and warranty obligations.

3. SMS and Phone Communication

By submitting your phone number through any form on this website, calling us, or texting us, you consent to receive calls and text messages from Nashville Roof LLC related to your inspection request, estimate, project, scheduling, follow-up, and customer service. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by asking us to stop contacting you by phone.

4. How We Share Information

Nashville Roof does not sell your personal information. We may share information with:

  • Our employees, subcontractors, and suppliers who need it to perform the work.
  • Your insurance company, public adjuster, or mortgage company when you authorize us to share roof inspection findings, photo documentation, or contractor estimates.
  • Service providers that help us operate the business (CRM, scheduling, email, SMS, payment processing, hosting, analytics).
  • Government agencies, courts, or law enforcement when required by law, subpoena, or to protect our rights or the safety of others.

5. Photos, Inspection Reports, and Project Documentation

We may use anonymized or de-identified photos of roof damage, completed installations, and project work for marketing, training, before-and-after examples, and educational content. If you do not want photos of your property used in our marketing, please tell us in writing and we will exclude them.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies for site functionality, analytics, and marketing. You can control cookies through your browser settings. Disabling cookies may affect site functionality. We may use Google Analytics, Google Site Kit, Meta Pixel, and similar tools to understand site usage and improve our marketing.

7. Data Retention

We retain customer information for as long as needed to provide the roofing services, fulfill warranty obligations, comply with tax and accounting requirements, and resolve disputes. Inspection photos, estimates, contracts, and project records are typically retained for at least the duration of any applicable warranty period.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may request to access, correct, or delete personal information we hold about you by contacting us using the information below. Residents of certain states (including California and Virginia) may have additional rights under applicable privacy laws, including the right to know what information we have collected, the right to request deletion, and the right to opt out of certain sharing. We will respond to verifiable requests as required by law.

10. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect information from children under 13.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of our services or website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy or our information practices? Contact:

Nashville Roof LLC
La Vergne, Tennessee
Phone: 615-245-5752
Email: [email protected]
Website: nashville-roof.com